Glow International value and respect your privacy. Our policy is to conduct business with respect for the law. We collect information to support our relationship with you, improve our products and services and the way we communicate. We recognise the need for protection & appropriate management of personal information that you share with us. It is important to us that you are confident that all personal information we collect from you or is received by us will be treated with respect and is securely protected.
What constitutes personal information?
When we refer to "personal information" we mean information from which your identity is apparent. This information may include information or an opinion about you, from which your identity can be reasonably ascertained.
What information does Glow International collect and why?
We collect and receive personal information from you, our customers or from other business referrers in order to conduct business and to improve our service to you. Glow International does not sell or rent its customer information to other organisations. Personal information will be used for the purposes indicated in our policy. We primarily collect your name, mailing address, email address, contact numbers and payment details. Typically, more information is collected for coaching purposes.
Where reasonable and practical, we collect personal information directly from you. We may however collect personal information from sources such as messages received, meetings with company representatives, referrals, program participation, business affiliates, internal promotions and mailing lists. We may use this information for promotional & marketing purposes with the offer of special deals, upcoming events, newsletters, new products and other 3rd party products we believe will be beneficial for you. At the time of receiving these offers you will be given the option to choose whether you would like to receive future mail.
Updating your personal information
It is important to our relationship that the personal information we hold about you is accurate and up to date. During the course of the relationship, we may ask you to inform us if any of your personal information has changed. If you wish to make any changes to your personal information, you may contact us. We generally rely on you to assist in informing us if the information we hold about you is accurate and complete.
An individual can access their personal information by contacting Glow International. If this information is incorrect the individual may request it to be corrected and Glow International will comply with this request where appropriate. Glow International is entitled to deny access to personal information where it is used in confidential or commercially sensitive areas, where the privacy of other may be affected or where the law denies such access. Glow International will advise you if these circumstances apply.
What happens when you visit our website?
Our internet service provider makes a record of your visit and logs information for statistical purposes. A cookie may be placed on your computer & the information received is used to improve the efficiency of customer service on our site. Most browsers have the option to refuse a cookie.
Your security
Glow International Pty Ltd takes appropriate steps to protect your personal information from unauthorised access or disclosure, however, no security system is a 100% secure.
Please contact Glow International Pty Ltd if you would like to update information or if you have any concerns about the protection of your personal information.
Po Box 302 Five Dock NSW 2046
Phone +61 417 400 712
Email info@glowinternational.com.au